At Silk Road Studios, we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website https://lp.silkroadstudios.in or communicate with us in any way.
1. Information We Collect
When you visit our site or interact with us, we may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party gateways)
- Course registration details (if applicable)
Automatically Collected Data:
- IP address
- Browser type
- Device information
- Time zone
- Browsing behavior on our site (using cookies and similar technologies)
2. How We Use Your Information
We may use the collected information in the following ways:
- To process and fulfill your orders
- To communicate with you about your orders, courses, inquiries, or support requests
- To personalize your user experience
- To improve our website and services
- To send newsletters, offers, and updates (only with your consent)
- For internal business analytics
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with third-party services to help us serve you better, including:
- Payment gateways (phonepe)
- Shipping and delivery partners
- Email marketing tools (e.g., Mailchimp)
- Website analytics providers (e.g., Google Analytics)
These parties are obligated to protect your information and only use it for the services they provide on our behalf.
4. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of receiving marketing emails
- Withdraw consent where applicable
To exercise any of these rights, please email us at support@silkroadstudios.in.
5. Data Security
We take your privacy seriously and have implemented suitable physical, electronic, and managerial procedures to safeguard your data from unauthorized access, misuse, or disclosure.
6. Cookies Policy
We use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies in your browser settings; however, some features of our site may not work properly if you do so.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us:
Address:
PARSVNATH PLATINUM, D 316, Block D, Swarn Nagari, Sector Swarn Nagri,
Greater Noida, Uttar Pradesh 201310
Phone: 096505 66861
General Enquiries: hello@silkroadstudios.in
Support: support@silkroadstudios.in
Admissions: admissions@silkroadstudios.in